Matrix Amplification XT2000 Dokumentacja Strona 15

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Digital Services Activation Meter (DSAM)
www.jdsu.com/nse
StrataSync
StrataSync is a hosted, cloud-based software application that provides
asset, conguration, and test-data management of JDSU instruments.
StrataSync manages inventory, test results, and performance data
anywhere with browser-based ease and improves technician and
instrument eciency.
StrataSync dashboard screen
StrataSync oers:
Updates to upgrades and options — eld personnel operate at
maximum capability and eciency by knowing immediately when
rmware upgrades and instrument options are available; they
receive proactive, application-aware notications, and distribution
is managed for specic groups and individuals
Asset and conguration management — user-authored
standard templates ensure instruments are aligned to a specic
conguration; users monitor and update asset data, modules,
congurations, test plans and scripts, templates, and groups,
ensuring technicians with the right instrument congurations have
increased rst-time success rates and reduced repeat rates
Test-data management — a common test data repository makes
baselining performance practical and enables trend analysis
for proactive maintenance, improved reliability, and customer
satisfaction; StrataSync also performs le storage, printing, and
exporting, and provides clear dashboards and basic reports
Whats New@JDSU — instant workforce access to the latest content
from JDSU, including release notes and training material, ensures that
eld personnel are always trained, informed, and updated
JDSU PLUS™
JDSU PLUS provides a proven set of service
solutions that help communications network
operators meet the demands of competition,
convergence, and complexity. JDSU PLUS leverages test and mea-
surement expertise and leadership to help service providers deploy
high-quality, protable, next-generation telecommunication services.
PLUS Deployment and Support oers comprehensive standard
services to ensure commissioning, availability, functionality, and
understanding of the JDSU portfolio.
Hardware support plans
Calibration—factory and on site
Express loaner
Technical assistance
Managed inventory
Installation and commissioning services
Software upgrade services and maintenance
Product training
PLUS support plans streamline repair, calibration, and loaner processes
making support costs predictable and cost-eective while greatly
alleviating your administrative burden. JDSU support plans provide
peace of mind knowing that your hardware investment is well protected
and that your equipment is available, functional, and up to date.
JDSU understands that your support needs vary; therefore, JDSU will
work with you to nd the right hardware service support plan to t your
needs. Our Gold, Silver, or Bronze support plans provide various levels of
support for repairs, calibration, express loaner, advanced replacement,
technical assistance, and product training.
JDSU maintains service centers of excellence throughout the world to
rapidly and eectively service equipment for our global customer base.
These centers can process thousands of pieces of equipment each
month that encompass a variety of sophisticated test equipment and
instruments. This core competency JDSU oers in conjunction with our
nationwide partners ensures coverage of your entire installed base of
test equipment and provides you with the highest quality of service.
PLUS Gold
Product repairs (fault or no fault) including updates of all proprietary
engineering changes
Priority service for all transactions
Basic or premium technical assistance center benets
Basic product training
Express loaner equipment
Basic and/or advanced custom training
PLUS Silver
Product repairs including updates of all proprietary engineering
changes
Product calibrations
Priority service for all transactions
Basic technical assistance center benets
Basic product training
PLUS Bronze
Product repairs, including updates of all proprietary engineering
changes
Priority service for all transactions
Basic product training
Basic technical assistance center benets
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