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11 Q SERIES USER MANUAL

Full Two Year Warranty

Summary of Warranty

Matrix Amplification Limited, warrant to you, the ORIGINAL PURCHASER of each Matrix

Loudspeaker, for a period of 2 (two) years from the date of purchase, that the Loudspeaker is

free from defects in materials and workmanship and we further warrant the new Matrix Loud

Speaker, regardless of the reason of failure except as excluded in this warranty.

Items Subject to Exclusion from this Warranty

This Matrix Loudspeaker Warranty is in effect only for failure of a new Matrix Loudspeaker

which occurred during the warranty period. It does not cover any product that has been

damaged because of any misuse be it intentional or otherwise, accident, negligence, or loss

which is covered under any insurance.

What the Warranter Will Do

We will remedy any defect, regardless of the reason for failure (except as excluded above),

by repair or replacement. Warranty work can only be performed at our authorised distributors or

at Matrix Amplification Limited. We will remedy the defect and ship the product from the service

centre or our own factory within a reasonable time after receipt of the defective product. All

expenses in remedying the defect, including freight costs from ourselves to you (within mainland

UK) will be borne by us. You must bear the costs of shipping the product to our authorised

service centre or factory.

How to Obtain Warranty Service

You must notify us of your need for warranty service not later than the expiry of your

warranty. The Loud Speaker must be shipped in a factory pack, which if required can be

obtained from us at a modest charge. The Loudspeaker must be sent to us carriage paid and

insured. Corrective action will be taken within a reasonable time from the date of receipt of

the defective product by us or our authorised service centre. If repairs made by us or our

authorised service centre are not satisfactory, contact us immediately.

Warranty Alterations

No person has the authority to enlarge, amend or modify this warranty. The warranty is not

extended by the length of time which you are deprived of the use of the Loud Speaker. Repairs

and replacement parts will only carry the unexpired portion of this warranty.

Design Changes

Matrix Amplification Limited has a policy of continuous improvement to designs without

notice and with no obligation to make corresponding changes in products previously

manufactured.

Your Statutory Rights are Unaffected by this Warranty

REV.1.22 MATRIX AMPLIFICATION

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